support

At Brains Technologies, we take great pride in our standard of support. Our aim is to answer all queries and address all issue as quickly as possible. We'd like to think that each time a client makes contact with us that they'll walk away from the experience thinking - "what a great team".

While Brains Technologies doesn't offer telephone support, our email system is very efficient. By making your enquiries via email, it also enables us to have a record of your support history which can prove to be a great time saver should a particular problem arise again.

If you should find occasion to contact support, there's some things that you can do that can greatly expedite the troubleshooting and resolution process.

Have you checked our Knowledge Base?

You can find that the answer to your issue is just a couple of clicks away in our comprehensive Knowledge Base. You'll be able to fix it on the spot rather than wait for our support response. 

If there isn't documentation specific to your problem, or you are still unsure of the solution, please contact us at support@brainsindia.com

Please Note : Please give following information, when you write to us;

Thanks for taking the time to read this! May all your time with Brains Technologies be trouble free, but even if you should run into problems, we'd like you to feel confident in approaching our support team that they will attend you in a rapid and courteous manner.